Running a shoe repair business can be tough. It’s due to the fact that you have to keep an eye on several ongoing operations. These include inventory, employees, repair jobs, and payments management and several other minor processes.
So, if you rely on manual methods like paperwork to track your inner soles, or laces, you will struggle. Instead look no further than shoe repair shop software. Stay with us while we explore the top features your software should have. So that you don’t have to juggle between the tasks and run your business like a pro.
1. Effortless Inventory Management
As a business owner, it has happened a couple of times that customers leave your shop without buying. Or, it may have happened that you lost a sales opportunity even after the customer agreed to the price. Why does this happen? There is one simple answer: behind all this, it’s your poor inventory management.
A number of business owners find it hard to manage their stock. It happens because most of them rely solely on manual methods like paperwork. As a result, when any part, or repair items goes missing, they are unable to identify. This results in loss of sales opportunities due to shortage of stock.
Therefore, one should get rid of manual methods as they are prone to failure, causing missed entries. Also, you should avoid factors leading to poor inventory management. Instead, you should look forward to shoe repair shop software. When you use this system, you will never struggle to manage inventory. How? The system will automatically notify you whenever a part or product gets low in the inventory. Along with that, you can also reorder stock from your desired suppliers. This way, you can always stay on top of your stock.
2. Track Repair Jobs and Communicate with Customers
At a shoe repair shop, one of the critical, yet challenging parts is managing several repair jobs at a time. On a daily basis, you may have to deal with hundreds of customers. And two things are common among all of them. They want efficient repairs, and prompt communication from your side.
However, as you are busy dealing with several customers and handling multiple repairs, it’s always not possible to be highly efficient. When customers don’t get to hear from you, they may lose interest in your business due to lack of communication.
That’s why you must use shoe repair shop software. When you use it, you can easily create repair tickets against every order that comes into your store. In the ticket, you can include customer contact details, delivery date, and issue with the device.
After this, you can assign the job to any of your technicians. This way, when the repair is complete, the system will automatically notify the customer. They would know their shoes have been fixed and they need to revisit your lab. So, it’s a must have feature for the system you pick for your repair outlet.
3. Employee Management
The employees who work at your shop are your assets. They can easily make or break your business depending upon their attitude, professionalism, and experience. So, would it not be great if you were able to view, and track their performance, and attendance as well?
Surely, it will. That’s the only reason we highly recommend you pick the right system for your lab. For instance, it must have the feature that can help you track the check-in, and check-out timings of your technicians. Additionally, it will be great if it can help you calculate commissions and process the payroll of your staff members.
This way, you can avoid and maange a toxic employee you can’t fire and ensure everyone gets paid according to their performance, and work hours.
See also: Technology, Talent, and Trust: Building Businesses in the Digital Era
4. Getting Paid on Time is a Must
As a business owner, you know what it means if you get your payments right on time. Delayed payments also mean that you may struggle to pay back to your employees, vendors, landlord, etc. And when you do business, not getting timely payments is a normal thing.
So, always pick a system that can help you avoid getting into such situations. Use software for shoe repair shops. It will send automatic payment reminders to your customers about unpaid, or partially paid invoices. Along with that, you can send payment links to customers and allow them to clear dues using debit/credit cards. So that they can pay you according to their desired methods.
Final Words
Managing a shoe repair business can be tough, specifically when you rely so much on manual methods. Therefore, if you want to flourish and grow your business, it would be best to use reliable software. Only then can you manage and track all the ongoing operations, reduce errors, and boost efficiency. Hopefully, you enjoyed reading this post.
